It’s surely worth a try to see if it fixes sync issues.ĭownload the WhatsApp Desktop app from the Microsoft Store or the App Store, depending on what computer you use. Some users have observed that the desktop version of WhatsApp on Windows and macOS functions better than using WhatsApp Web on a web browser. Use the Desktop App Instead of the Browser Once again, make sure you take a backup of your WhatsApp chats and data before uninstalling the app. If there was a problem with the app on your phone, this should fix it, and you should be good to go. If none of the above solutions worked for you, it’s worth a shot to uninstall WhatsApp from your phone and re-install it. Make sure you backup your WhatsApp data before uninstalling the app, though. Uninstall the beta version and install the stable version of WhatsApp from your respective app store based on which smartphone you use. Beta software is more often than not unstable and can cause multiple bugs or problems. If you’re using a beta version of WhatsApp on your smartphone, it may be causing sync issues on WhatsApp Web. Switch from Beta Version to Stable Version Step 4: Now, choose the ‘Clear cache’ option. Step 2: Tap on ‘See all apps’ and scroll down till you find ‘WhatsApp’ and tap on it. Step 1: Open the Settings app on your Android phone and navigate to the ‘Apps’ section. Here’s how you can clear the cache of WhatsApp. Of course, this is only applicable on an Android phone and not if you’re using an iPhone. Clear WhatsApp’s Cache On Your PhoneĬlearing cache can fix sync issues more often than not. Step 6: Open WhatsApp Web on your computer and scan the QR code. Step 5: Now, go back to the previous menu and select ‘Link a Device’. Tap on the device where you’re facing sync issues on WhatsApp Web. Step 4: Here, you will see a list of your linked devices. Step 2: Go to the ‘Settings’ page on WhatsApp. Step 1: Open WhatsApp on your smartphone. If you face sync issues after making this change, try removing your linked devices from your WhatsApp account and add them again. WhatsApp recently introduced Linked Devices instead of the traditional WhatsApp Web option. If your internet connection is working fine, but WhatsApp Web isn’t syncing, try connecting to a different network to see if it makes a difference. Try connecting to a stable Wi-Fi network instead of mobile data or a mobile hotspot.Īlso, check if your internet connection is working fine and other web pages are loading. Your smartphone and your computer should be connected to a reliable internet connection. This is the most important point leading to sync issues on WhatsApp Web. Make Sure Your Intenet Connection Is Reliable If you’re facing any of these issues, here are some ways you can try and fix them. This makes conversations incomplete when viewing them on WhatsApp Web. The most common one is that when you receive a new message on WhatsApp, it shows up on your phone but not on WhatsApp Web.Īnother sync issue is that some messages in a conversation appear on WhatsApp app for your smartphone, but not the on WhatsApp Web. There are quite a few variations of this problem faced by users.
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